Incident Investigation
Incident Investigation & Root Cause Analysis (2-hr)
This online Incident Investigation and Root Cause Analysis course is designed to provide the knowledge and skills necessary to respond effectively to incidents by following a well-defined process for investigations. While there are several different investigation techniques that can be used in any given set of circumstances, this course focuses on the 5-WHY Technique.
Incident Investigations from Accidents & Near Misses (30-mins)
After completing this course, learners will be able to:
- Describe how to prepare for investigating an incident (including accidents and near misses)
- Identify the steps to take in order to conduct a thorough investigation
- Recognize the required components of a written investigation report
- Identify the appropriate actions to take after an investigation is complete
Accident/Incident Investigation (3-hr)
This online Accident/Incident Investigation course is designed to help individuals who will be investigating workplace accidents/incidents understand the purpose and process of accident/incident investigation. After completing this course, an understanding should be gained of how to recognize and distinguish between immediate (or direct) causes of accidents/incidents and the underlying (or root) causes, and how to develop recommendations for corrective actions to prevent them from recurring.
Formal Workplace Inspections
- What hazards and safety inspections are
- The frequency with which inspections should occur
- Steps for pre-planning an inspection
- Hazards to look for and guidelines to follow during an inspection
- Helpful strategies for completing an inspection report
- Corrective actions that can be taken to deal with hazards
- Techniques for submitting and presenting recommendations following an inspection
- Follow-up and monitoring activities that must occur after an inspection
